Bill4Time versus Clio
Bill4Time versus Clio
| Clio |  |
|
|---|---|---|
| Subscriptions |
Inefficient and bulky solution that requires more than one subscription Clio offers multiple platforms including Clio Grow and Clio Manage, but their interface lacks fluidity, requiring repeated manual input of information between platforms. On top of their standard monthly pricing, Clio users must subscribe and pay a $399 setup fee and an additional $59/month per user for multiple services to access Clio Grow and other basic features. Users have also reported needing expensive third-party integrations to unlock the platform’s full capabilities. |
A single subscription to gain total access to the all-in-one platform Bill4Time simplifies work for law firms by providing an all-in-one platform that facilitates easy access to crucial cases, documents, and client information, eliminating the need for repetitive data entry. With Bill4Time you can manage your firm in fewer clicks and features are ready to use out of the box. |
| Ease-of-Use |
Requires lengthy training and assistance to get new users up to speed Accessing basic features can be a challenge due to its multiple platforms, while more advanced features require third-party subscriptions. Additionally, users have reported taking 1-2 weeks to fully complete onboarding and needing extra training and support from the Clio team, as certain features are not self-explanatory. |
Intuitive platform allows users to perform any function in a few clicks Bill4Time offers an intuitive and easy-to-navigate feature set, never requiring more than a few clicks to perform any function. Users can quickly become proficient without the need for extensive training or support. The platform encompasses powerful capabilities, such as flexible time tracking, configurable reporting, and easy payment collection. Allowing users to solve their firm's specific needs. |
| Reporting |
Limited native reporting options and capabilities Clio provides basic reporting functionality, but users find the customization options limited without paying for a custom reporting integration that starts at $49/month. They often need to contact third-party services or use external tools like Microsoft Excel or spreadsheets to generate more tailored reports. |
Robust, configurable native reporting options and analytics Bill4Time offers comprehensive reporting so you can easily see your firm’s financial performance and quickly identify trends to achieve success. Bill4Time reports included with every plan and are easily configurable and have an abundance of filters and groupings allowing users to create reports to fit their needs. Review payment history, balance due, collections, expenses, productivity, summary reports and much more. |
| Payment Processing |
Online payment transaction fees widely vary and aren’t transparent Clio Payments charges a transaction fee of 2.95% for standard card transactions, 3.5% for American Express, and a 1% fee per eCheck. Users have reported experiencing longer turnaround times (5-7 business days) for online payments than expected, which can make it difficult to process payments on time. |
Native payment processor with transparent fee structure for every card type Bill4Time’s native payment processor offers industry-low transaction fees: 2.9% for all card transactions, and a fee of 1% per eCheck with no monthly fee. Bill4Time Payments also offers a fast payment processing turnaround time (2-3 business days), allowing users to receive payments quickly and efficiently. Users may provide flexibility for clients with payment plans. |
| Customer Support |
Online-only resources and inconsistent customer support To help users get started with their software, Clio provides onboarding training with an Account Manager. For ongoing training and support, Clio does not offer the same dedicated Account Manager, rather they point you to their Clio Academy training center, which only has around 100 articles and resources. |
Best-in-class support for every subscription Bill4Time provides best-in-class support to all users on any plan at no additional cost. On top of that, all enterprise plans include a dedicated Customer Success Specialist, who provides personalized guidance and training to ensure your needs are met, goals are achieved, and a strong partnership is maintained. Additionally, access the Knowledge Base with over 500 articles to help users get answers to frequently asked questions. |
| Subscriptions | Show More |
|---|---|
| Clio | |
| Inefficient and bulky solution that requires more than one subscription | |
| Clio offers multiple platforms including Clio Grow and Clio Manage, but their interface lacks fluidity, requiring repeated manual input of information between platforms. On top of their standard monthly pricing, Clio users must subscribe and pay a $399 setup fee and an additional $59/month per user for multiple services to access Clio Grow and other basic features. Users have also reported needing expensive third-party integrations to unlock the platform’s full capabilities. | |
| |
|
| A single subscription to gain total access to the all-in-one platform | |
| Bill4Time simplifies work for law firms by providing an all-in-one platform that facilitates easy access to crucial cases, documents, and client information, eliminating the need for repetitive data entry. With Bill4Time you can manage your firm in fewer clicks and features are ready to use out of the box. | |
| Ease-of-Use | Show More |
| Clio | |
| Requires lengthy training and assistance to get new users up to speed | |
| Accessing basic features can be a challenge due to its multiple platforms, while more advanced features require third-party subscriptions. Additionally, users have reported taking 1-2 weeks to fully complete onboarding and needing extra training and support from the Clio team, as certain features are not self-explanatory. | |
| |
|
| Intuitive platform allows users to perform any function in a few clicks | |
| Bill4Time offers an intuitive and easy-to-navigate feature set, never requiring more than a few clicks to perform any function. Users can quickly become proficient without the need for extensive training or support. The platform encompasses powerful capabilities, such as flexible time tracking, configurable reporting, and easy payment collection. Allowing users to solve their firm's specific needs. | |
| Reporting | Show More |
| Clio | |
| Limited native reporting options and capabilities | |
| Clio provides basic reporting functionality, but users find the customization options limited without paying for a custom reporting integration that starts at $49/month. They often need to contact third-party services or use external tools like Microsoft Excel or spreadsheets to generate more tailored reports. | |
| |
|
| Robust, configurable native reporting options and analytics | |
| Bill4Time offers comprehensive reporting so you can easily see your firm’s financial performance and quickly identify trends to achieve success. Bill4Time reports included with every plan and are easily configurable and have an abundance of filters and groupings allowing users to create reports to fit their needs. Review payment history, balance due, collections, expenses, productivity, summary reports and much more. | |
| Payment Processing | Show More |
| Clio | |
| Online payment transaction fees widely vary and aren’t transparent | |
| Clio Payments charges a transaction fee of 2.95% for standard card transactions, 3.5% for American Express, and a 1% fee per eCheck. Users have reported experiencing longer turnaround times (5-7 business days) for online payments than expected, which can make it difficult to process payments on time. | |
| |
|
| Native payment processor with transparent fee structure for every card type | |
| Bill4Time’s native payment processor offers industry-low transaction fees: 2.9% for all card transactions, and a fee of 1% per eCheck with no monthly fee. Bill4Time Payments also offers a fast payment processing turnaround time (2-3 business days), allowing users to receive payments quickly and efficiently. Users may provide flexibility for clients with payment plans. | |
| Customer Support | Show More |
| Clio | |
| Online-only resources and inconsistent customer support | |
| To help users get started with their software, Clio provides onboarding training with an Account Manager. For ongoing training and support, Clio does not offer the same dedicated Account Manager, rather they point you to their Clio Academy training center, which only has around 100 articles and resources. | |
| |
|
| Best-in-class support for every subscription | |
| Bill4Time provides best-in-class support to all users on any plan at no additional cost. On top of that, all enterprise plans include a dedicated Customer Success Specialist, who provides personalized guidance and training to ensure your needs are met, goals are achieved, and a strong partnership is maintained. Additionally, access the Knowledge Base with over 500 articles to help users get answers to frequently asked questions. | |
